Terms of Use
LLC “Braun Wear” (registration No. 40203480625), legal address: Anniņmuižas bulvāris 86-16, Riga, LV-1029 (hereinafter – the online store), provides the content available on this website and offers goods and services in accordance with the terms of use set out below.
General provisions If a consumer, using the website, purchases goods or services, it is considered that such an agreement is a distance contract, which is governed in accordance with the laws and regulations of the Republic of Latvia, including, but not limited to, the “Consumer Rights Protection Law” and the Cabinet of Ministers “Regulations on Distance Contracts”.
Making purchases The prices and specifications of the goods available in the online store are indicated next to the products. The prices of individually made goods, clothing, or accessories are agreed between the Seller and the Buyer via electronic correspondence or communication through WhatsApp, Instagram, Facebook, e-mail, or phone.
Payment terms The settlement currency is the euro. Available payment methods are provided using the payment platform (Maksekeskus AS):
Payments via online banking: Swedbank, SEB, Citadele, Luminor.
Payments by Visa/Mastercard.
NB! When paying via online banking, it is necessary to confirm the order and click the “Return to merchant” button. Personal data required for making the payment are transferred to the licensed payment institution Maksekeskus AS. The contract enters into force after successful payment. If the order cannot be fulfilled, the Buyer will be informed and the paid amount will be refunded within 14 days.
Delivery terms Delivery countries: Latvia, the Baltic States, EU countries, the United Kingdom. Delivery is carried out via Omniva, DPD, or Latvijas Pasts. For goods to be delivered to addresses in Latvia or the Baltic States, delivery takes place within 1–4 business days; to addresses in the EU and the United Kingdom – within 3–14 business days. In exceptional cases, delivery of goods may take up to 45 days.
Right of withdrawal The Buyer has the right to withdraw from the purchased goods within 14 calendar days, except in cases where the goods are made to an individual order or the purchase is made by a legal entity. The goods must be returned with preserved quality and original packaging. The withdrawal form must be sent to the e-mail address [email protected], and the return of the goods must be made within 14 days.
Consumer rights regarding non-conforming goods If non-conformity is found in the goods, the Buyer may request repair, replacement, or a refund. Claims must be submitted in writing to the e-mail address [email protected].
Processing of personal data Personal data are processed for the purpose of fulfilling the order and are transferred to transport service providers. If the Buyer agrees to receive marketing messages, the Seller will use the provided e-mail address to send information.
Dispute resolution All disputes are resolved in accordance with the legislation of the Republic of Latvia, through mutual negotiations or in court. Consumers may also submit disputes to the dispute resolution bodies of the European Union.
Payment terms
In the online store, the settlement currency is the euro. Purchases can be paid for using the following payment methods provided by the payment platform (Maksekeskus AS):
Latvian online bank payments: Swedbank, SEB, Citadele, Luminor.
Visa/Mastercard card payments.
NB! When choosing payment via internet bank, after making the payment you must confirm the order by clicking the “Return to merchant” button. Personal data required to make the payment is transferred to the licensed payment institution Maksekeskus AS. The contract enters into force upon successful payment to the online store’s bank account. If it is not possible to fulfill the order, the Buyer will be informed and the paid amount will be refunded as soon as possible, but no later than within 14 days after the notification.
Invoice preparation: If it is necessary to prepare an invoice for a legal entity or an individual, please inform SIA “Braun Wear” before the transaction by sending the full company details to the e-mail: [email protected].
In-person payment: When collecting the goods in person, it is possible to pay in cash.
Privacy Policy
General provisions
1.1. This Privacy Policy sets out how SIA “Braun Wear” (registration No. 40203480625, legal address: Anniņmuižas bulvāris 86-16, Riga, LV-1029; hereinafter – “Data Controller”) obtains, processes and stores personal data that the website receives from its customers and website visitors (hereinafter – “Data Subject” or “You”).
1.2. Personal data is any information relating to an identified or identifiable natural person. Processing is any operation performed on personal data, such as collection, recording, storage, viewing, modification, deletion or destruction.
1.3. The Data Controller guarantees that the processing of personal data is carried out in compliance with applicable data protection laws and principles.
Collection, processing and storage of personal data
2.1. The Data Controller collects, processes and stores personally identifying information primarily through the online store and email.
2.2. By visiting the website and using its services, the Data Subject agrees that the information provided is used and processed in accordance with the purposes of this Privacy Policy.
2.3. The Data Subject is responsible for ensuring that the personal data provided is true, accurate and complete. Any changes to personal data must be reported to the Data Controller immediately.
2.4. The Data Controller is not responsible for losses arising from the submission of incorrect or false personal data.
Processing of customers’ personal data
3.1. The Data Controller processes the following personal data:
First name, last name.
Contact information (email address and/or phone number).
Transaction data (purchased goods, delivery address, payment information).
Any other information submitted in the course of communication and use of services.
3.2. The Data Controller has the right to verify the accuracy of the submitted personal data using public registers.
3.3. The processing of personal data is based on Article 6(1)(a), (b), (c) and (f) of the General Data Protection Regulation, relating to consent, performance of contractual obligations, compliance with a legal obligation and the pursuit of legitimate interests.
3.4. The Data Controller stores personal data for as long as the following criteria apply:
The data is necessary for the original purposes.
There is a legal obligation to retain the data (e.g., in accordance with accounting regulations).
The Data Subject’s consent to the processing of data is in force.
3.5. In the performance of obligations, the Data Controller may transfer personal data to cooperation partners, for example, couriers or accounting service providers. Payment processing is ensured by the payment platform .
3.6. Personal data processing is carried out using appropriate technical and organizational security measures to protect data from unlawful access, disclosure or destruction.
Rights of the Data Subject
4.1. In accordance with the regulations, the Data Subject has the right to:
Request access to their personal data.
Correct inaccurate or incomplete personal data.
Erase personal data if there is no legal obligation to retain it.
Restrict processing or withdraw consent.
Lodge a complaint with the Data State Inspectorate.
A request may be submitted electronically by writing to the customer support email: [email protected].
Final provisions
5.1. This Privacy Policy has been drawn up in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council and the applicable laws of the Republic of Latvia.
5.2. The Data Controller reserves the right to make changes to the Privacy Policy. Amendments take effect after their publication on the website .